Posted by Frank Gogol in Save Money | Updated on June 19, 2023
At a Glance: To cancel your Crunch Fitness membership, you have several options. You can cancel in person by visiting a Crunch Fitness location and providing the necessary details to a representative. Alternatively, you can use a contact form on the official Crunch Gym website, where you’ll fill in cancellation details, personal information, and submit the form. Another option is to cancel over the phone by calling the gym’s number, providing your information, and explaining the reason for cancellation. You can also cancel via email by sending a request with your membership number and password, or by mail using the provided cancellation form and sending it via certified mail. After cancellation, remember to cancel automatic payments with your bank.
Many people subscribe to various fitness services such as LA Fitness, 24 Hour Fitness, or Crunch in an attempt to live a healthier life. But after a while, they may start wondering how to cancel 24 Hour Fitness or how to cancel LA Fitness, or how to renounce the Crunch membership.
Crunch is great, as it offers people multiple types of fitness classes, but not everyone wants to keep paying for the service forever. So, how to cancel Crunch membership? Let’s find out by reading this article.
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How to Cancel Your Crunch Fitness Membership
Canceling Crunch Fitness can be done in various ways, and it’s great to have so many options to choose from. You can cancel both in person or from a distance, depending on which option is more convenient for you. That being said, here are all of the methods you can use to cancel a Crunch Fitness membership:
Cancel Crunch Membership in Person
If you have a Crunch Fitness location in your area, then you can easily visit it and apply for cancellation there. This is great if you are better at face-to-face communication rather than by phone or email. Make sure to provide the Crunch representative with all the necessary details after you request the membership cancellation.
Cancel Crunch Membership Through a Contact Form
Canceling through a contact form is also possible. If you want to choose this option, here are the steps you will have to go through:
- Access the official Crunch Gym website. On their homepage, you’ll notice three tabs. One of them will say “Press”, the next one will say “Jobs” and the third one will say “Careers”. You will have to click on the “Contact Us” tab.
- After clicking on Contact Us, you will be taken to a new web page, where you will have to fill in your Crunch Gym Cancellation request details. Make sure you also choose a valid cancellation reason, as there will be a drop-down list with potential reasons.
- It’s time to enter your personal information now, such as your name, address, and others. This will be necessary for verifications, and the Crunch officials will need it to process your cancellation request. Then, you will have to write down a brief message where you explain why you decided to cancel the membership.
- Click on “Submit” and you are done sending your request. The company will reach out to you after a while through an email or phone call so you can talk about your membership cancellation request in more detail.
Cancel Crunch Membership Over the Phone
Many people also decide to cancel their Crunch membership over the phone, as they find it easier to speak to a representative directly rather than online. If you prefer this method, you will have to go through the following steps:
- Choose the phone number of the gym you wish to cancel. You should look on the company’s website or a phone book to find it.
- Before you make the call, make sure to have all your information ready. That being said, you must have the name of the person you are talking to if possible, or find out if there is an automated system that processes cancellation requests. Also, if it’s not given, you should ask for an individual with the authority to cancel memberships. Other than that, you must also offer your personal information, like your birth date, membership length, and any other personal information required to stop the billing.
- Give a reason for your cancellation. Now, you may not feel comfortable sharing the reason for the cancellation – so, you do not have to give the exact cause, but try to be honest whenever possible. They will likely ask you about the reason for the cancellation. Therefore, make sure that you already have an explanation ready before the call, as it can make things proceed smoothly. On top of that, it will also ensure that things are professional between yourself and the Crunch representative. If you do not offer details about your reason for the cancellation, they may not take you seriously, and may instead try to convince you to keep your membership.
- Find out whether there will be any free sessions you can get a refund for if you cancel your Crunch Gym membership. Also, determine which payment methods can help you achieve a successful cancellation. During your call, you should ask the representative about how a refund is offered if any is available, and discover whether specific payment methods can help you obtain a faster membership cancellation. If any personal information is requested during your call, you should give it now, as the gym can update its records immediately. Just make sure not to offer your social security number, as it is valuable information that should not be shared. Only give it when you think it’s necessary for the cancellation.
- Wait for a written cancellation confirmation from the gym.
Cancel Crunch Membership via Email
You can also cancel by email if you want to. Canceling through written notice is very easy and convenient, so you will have no issues with it. Here’s what you have to do:
- You must have signed up for this Crunch service in person or online. If you were not the one who registered, then you cannot cancel the account.
- Send the company some emails and put “Member Request” as the topic. Then, copy and paste this into the email: “I would like to request that Crunch Fitness cancel my membership effective immediately upon the receipt of this email. My membership number is __________ and my user password is _________.”
- Make copies of every email sent to them and keep it as proof that you requested the cancellation. Bear in mind that you may have to wait two weeks for the cancellation – however, it will not be renewed after that time.
Cancel Crunch Membership by Mail
You can also cancel the Crunch membership by mail. Follow these steps for a smooth process:
- Fill out the cancellation form that you get with the monthly statement.
- Send it back to Crunch using certified mail. It’s essential to also keep a copy of the cancellation form.
- Wait for at least 10 business days to get a confirmation in the mail. If you didn’t receive anything after 10 days, call customer support to confirm the cancellation.
- Cancel automatic withdrawals and payments with the bank and you’re done.
Crunch Fitness Cancelation FAQ
Here are some frequently asked questions about Crunch membership cancellations and answers:
How can I cancel my Crunch gym membership?
To cancel your Crunch gym membership, you can follow these steps:
- Check your membership agreement: Review your membership agreement to understand the cancellation policy and any specific requirements.
- Visit the gym in person: Go to the Crunch gym location where you initially signed up for your membership.
- Speak to a staff member: Request to speak with a staff member at the front desk or membership services counter, and inform them that you would like to cancel your membership.
- Provide necessary information: You may need to provide your membership details, such as your name, membership ID, and any supporting documentation as per the cancellation policy.
- Confirm cancellation: Ensure that you receive confirmation of your membership cancellation in writing or through email.
Is there a cancellation fee for terminating my Crunch gym membership?
Crunch gym’s cancellation policy may vary depending on your membership type and location. Some memberships may have specific terms regarding cancellation fees. It is important to review your membership agreement or contact your local Crunch gym directly to understand if any cancellation fees apply in your case.
Can I cancel my Crunch gym membership online or over the phone?
Generally, Crunch gym requires members to cancel their memberships in person at the gym location where they signed up. While policies can vary, it is advisable to visit your local Crunch gym and speak to a staff member directly for cancellation. They can guide you through the process and ensure that your membership cancellation is properly handled.
How much notice do I need to give to cancel my Crunch gym membership?
Answer: The notice period for canceling a Crunch gym membership may differ based on your membership type and location. It is essential to consult your membership agreement or contact your local Crunch gym for the specific notice period requirements. Typically, it is recommended to provide a written cancellation notice as early as possible to ensure a smooth and timely cancellation process.
Will I receive a refund if I cancel my Crunch gym membership?
Answer: Crunch gym’s refund policy may depend on various factors, such as the membership type, duration, and specific circumstances surrounding the cancellation. To determine if you are eligible for a refund, it is advisable to review your membership agreement or reach out to the staff at your local Crunch gym. They can provide you with accurate information regarding any potential refund based on your situation.
- How to Cancel an LA Fitness Membership
- How to Cancel Planet Fitness Membership
- How to Cancel 24 Hour Fitness
- How to Cancel Peloton Subscription
Canceling Crunch Fitness can be done using various methods if you’re sure you don’t need the gym service anymore. Use one of the most convenient methods for you and you will be able to cancel without problems.
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Generally, Crunch gym requires members to cancel their memberships in person at the gym location where they signed up. While policies can vary, it is advisable to visit your local Crunch gym and speak to a staff member directly for cancellation.Is Crunch membership easy to cancel? ›
Generally, Crunch gym requires members to cancel their memberships in person at the gym location where they signed up. While policies can vary, it is advisable to visit your local Crunch gym and speak to a staff member directly for cancellation.How can I cancel my Crunch membership? ›
- Call customer service on (866) 428-9664.
- Follow the instructions provided, like entering the phone number you're calling from.
- The representative will collect your Crunch Gym membership from you and cancel the subscription for you.
If you fail to pay your Membership Dues and/or Fees by the due date, Crunch Fitness reserves the right to refuse entry to any Crunch Fitness Clubs until such outstanding payment is received. We review our Membership Dues and Fees periodically and we reserve the right to change them.Can I delete my Crunch account? ›
From inside your Crunch Free account, select 'Settings'. This can be found in the top right corner of your account by selecting the dropdown menu showing your business or personal name. From here, simply scroll to the bottom of the page and click 'Cancel my subscription'. Finally, click 'Yes, cancel it!Why did Crunch charge $50? ›
I got charged for an Annual Fee. What is this charge for? The Annual Fee is an investment which provides for equipment upkeep, facility maintenance and periodic upgrades at our locations.Can Crunch Fitness send you to collections? ›
Can a Gym Send Your Account to Collections? In short, yes. If you fail to pay your membership fees, your gym can send your account to collections, which is a major negative mark on your credit report. A gym membership is just like any other recurring bill.Can you cancel Crunch over the phone? ›
You can cancel your Crunch Gym membership over the phone or by visiting your local Crunch Gym. Over the Phone: Call customer service on (866) 428-9664.How do I cancel my free trial on Crunchyroll? ›
- On iOS, open Settings → "Apple ID" → "Subscriptions" → "Crunchyroll" → "Cancel Subscription".
- On Android, open the Play Store. Go to "Payments & subscriptions" → "Subscriptions" → "Crunchyroll" → "Cancel Subscription".
It is Crunch Gym's policy that you cannot cancel your membership if you have been a member for less than a year. If you haven't made it to a year yet, you may have to pay an early termination fee.
The first step is to contact your bank and explain that you would like to cancel your gym membership. You will need to provide them with the name of the gym, as well as any other information they may require. Your bank should then be able to process the cancellation request and refund any unused payments.Can I cancel a gym membership by canceling my card? ›
No. Contract is not based on whether the payments are remitted - the contract can only be stopped using a specific set of steps which are outlined in that contract. It means you will have to read the contract, find out what is needed to cancel it and what qualifies for early termination, and follow that.What happens if I never pay my gym membership? ›
Like all contracts, gym membership contracts create a binding agreement between you and the gym, which lasts until the contract ends. The gym might be able to sue you to collect its membership fees if you stop paying before you are legally allowed to.Can I still go to Planet Fitness if I owe money? ›
When you owe a bill to a company, that company has to convince you to pay the bill. If you stop paying your gym fees, the gym can deny you access to the gym. If the cancellation of services doesn't convince you to pay your bill, the billing company has to find another way to convince you to pay.Can you dispute a gym charge? ›
Talk to Management at the Gym
If you have the right to request a refund, plan to do so in person. You'll just need to call and schedule a meeting with the gym manager. They may try to give you the runaround but be firm about the fact that you want to come in and talk to them directly.
Most gym memberships require a month usually to cancel. When you cancel ALWAYS get it in writing. If they charge you after you cancel, provide proof that they should have cancelled your account and that they need to provide a refund.